Andshine
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Terms and Conditions

Welcome to our website. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.

Purchases

When you place an order to purchase a product from www.andshine.co.uk we will send you an email confirming receipt of your order and containing the details of your order. If there are any problems with your order you will be contacted within 24hrs.
PLEASE NOTE - If you are purchasing a length of fabric please make sure you are happy with the colour/material first because we cannot except returns or issue refunds for fabric once it has been cut to your desired length.


Cancellation

If you wish to cancel an order please contact us at sales@andshine.co.uk
Please include the Customer name, item description and date of order.
If you exercise your right to cancel your order after the goods have been dispatched, you will be responsible for returning the goods to Andshine at your own risk and cost, therefore, we strongly recommend you use an insured delivery method such as Royal Mail Special Delivery. (please see Returns policy).

Payment

All prices are inclusive of VAT (where applicable)
The total cost of your order is the price of the products ordered plus delivery.
You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.


Delivery

As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery and it is returned to us you must cover the cost to resend the item. Any responsibility on our part ended on the day Royal Mail tried to deliver the item/s.
If goods arrive damaged you must inform us by email within 48 hours of delivery to arrange return and/or replacement (see Returns policy)

Product description

All Images and descriptions on our website are for the sole purpose of giving an approximate description of the goods. We will take all reasonable care to ensure that all details and descriptions of products are a fair representation of the product.
FOR FABRIC ITEMS -All photographs of products are examples of the item available to give a general representation of how the product will look. Due to manufacturing principals the item/s you will receive will have a print placement that will vary from picture and from item to item.

International Orders

When ordering goods from Andshine for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from Andshine, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Access to andshine.co.uk

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Children

Andshine.co.uk does not sell products for purchase by children. If you are under 18,
a parent or guardian must purchase on your behalf. Your statutory rights are not affected by these terms and conditions

Privacy

We make every effort to ensure that all data is held in a secure manner. We employ secure server technology to help prevent interception of data whilst it is being transmitted, and take the utmost care to ensure that our systems are protected from unauthorized entry.
Personal Information: In order for us to process your order Andshine needs to capture certain details about the order and about you. When you register and use this site you will be asked to provide certain information such as your contact details. We will only collect and use information in accordance with data protection laws and as specified in this Privacy Policy. Andshine does not disclose customer information to third parties for marketing purposes.
Cookies: Like most online retailers andshine.co.uk makes use of cookies. A cookie is a small amount of data which is stored by your browser and your computer’s hard drive. It allows us to recognize you, your preferences and how you use this website. It also saves you from re-entering information when you return to the site. This can help us improve our service to you.
Financial Information: Andshine DOES NOT store credit card details for any of our customers – we use a third party payment gateway ( Sagepay) to help ensure the highest level of security for our customers.
Disclosure to Government: We are subject to UK law. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

Company Details

Andshine
66 Chapel Street
Penzance
Cornwall
TR18 4AD

These terms and conditions are subject to change at any time without prior notice to you.
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Andshine – Modern contemporary homeware boutique. Huge selection of homeware items such as Tea Cosies, Cushion Covers, Place mats, Doorstops, Tea Towels, Childrens bedding and bedroom accessories. All made from designer fabrics including Sanderson, Harlequin, Clarke & Clarke, Designers Guild, Prestigious, Kokka, Dwell studio. UK stockists for Scandinavian design-led brands, Miniwilla, Spira, Farg Form, Superliving, Fine little day, Nordic and Scandinavian retro homeware, accessories and design.

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